How to Check Nationally Coordinated Criminal History Check Status

The modern world heavily relies on background checks as an important requirement for jobs and voluntary work as well as licensing applications. Employers along with volunteer groups and regulatory bodies usually require Nationally Coordinated Criminal History Checks (NCCHC) to pursue employment applications and protect vulnerable beings or comply with regulations. When you submit your application the prolonged waiting time seems endless. This is where knowing how to check your background check status becomes invaluable.

This detailed guide explains all the necessary information to track the status of your background check in Australia. We will reveal all the necessary information about checking background check status as well as methods for handling delays. Let’s dive in!

Australian National Character Check (ANCC) provides background checks to people working in Australian organizations.

Do you work in HR in an Australian organization and need background checks for workers? Australian National Character Check (ANCC) provides a streamlined solution for background check via our business portal.

Please apply for your background check via the individual portal here.

Businesses (transport, postal, mining, healthcare, and warehousing industries) seeking bulk background checks can apply for access to the ANCC Business Portal.

To provide context before revealing the procedure for finding the status of an NCCHC. An NCCHC can be described as an Australian document that reports a consenting applicant's disclosable criminal background within Australia or an absence thereof. Employers and organisations, as well as government bodies, utilise the check to determine candidate suitability for designated positions and activities. The results are typically categorised as:

• No Disclosable Court Outcomes (NDCO): No criminal history found or nothing that is disclosable..
• Disclosable Court Outcomes (DCO): Criminal history found, which may include convictions, charges, or pending cases.

Your background check processing duration will depend on different elements, including the difficulty of your name management and residential history, and the organisation that manages your application. Checks run through most systems conclude their evaluation within 1 to 15 or more business days, although some instances might extend the wait time.

Checking your background check status allows you to:

1. Stay Ahead: Know precisely where your application is in the process.
2. Planning: It helps the person seeking a job or a license to handle deadlines.
3. Problem Identification: Problem-solving solutions may be highlighted through the identification of delays or problems that need attention.

Your ability to check the status of your background check depends completely on the agency or provider with whom you submitted your application. The following sections detail the steps to check the background check status at ANCC.

ANCC is one of Australia's leading providers of employment background checks. To check your status:

• Go to the ANCC website: https://www.australiannationalcharactercheck.com.au/customer/Track-a-Check.
• Users must authenticate their accounts through their credentials.
• To see the status of your employment background check, go to the "Track a check" page.

ANCC also offers customer support via Live Chat, email, or a callback option if you encounter issues.

To avoid delay and ensure smooth processing, follow these tips:

1. Application Check: Check your application for correctness in the information provided before its submission.
2. Keep Your Reference Number on Hand: This is very important in tracking your application. ANCC's portal also requires you to submit two-factor authentication.
3. Be patient: Most of the checks get through in minutes, but some take 15 + days because of exceptional circumstances.

While most background checks are processed quickly, some applications may experience delays. Here are some common reasons:

1. Your check for name verification requires additional time when you have used different names.
2. Multiple residence moves make the verification process more time-consuming.
3. Your application processing might slow down when vital details are missing or mistakes exist in the application material.
4. Additional verification steps will be needed for background checks involving persons with a criminal history.
5. When the application volume exceeds usual levels, the system might experience prolonged processing time.
6. Your name matches a person of interest on the national database.

As your employment background check takes an extended period, it is essential to remain composed. Follow this approach to manage your background check delay:

• Track the status of your check: If the application is still pending, contact the agency or organisation handling the background check. Inform them of the submission date and any issues. With ANCC, you can view a live status via the Track a Check page.
• Be Prepared to Submit Additional Documents: Whenever the provider asks for additional documents, make sure to send them as soon as possible to ensure that the process continues moving along.
• Apply in advance: Make sure that you leave adequate time to obtain your check results. At least 15+ business days in case your check gets referred for manual processing.

1. What is a Nationally Coordinated Criminal History Check (NCCHC)?

An NCCHC is a background check used by employers and organisations to assess applicant suitability for specific roles.

2. Why is checking my background check status important?

It helps you stay updated on progress, plan for deadlines, and identify any delays or issues.

3. How can I check my police check status?

Visit the ANCC website, log in, and check your status via 'Track a Check'.

4. What causes delays in background checks?

Delays can occur due to common names on the national police database or incorrect details provided by the applicant requiring correction.

5. What should I do if my check is delayed?

Be patient and keep watch on the track application page.

6. How can I avoid delays on my end?

Ensure your application is accurately completed.

Here at Australian National Character Check, we pride ourselves on being an efficient and affordable service for employment background checks. The support staff at ANCC stand ready to assist with any queries or for clarification. We make background check applications simple.