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About us

About ANCC

Australian National Character Check™ (ANCC®) enables individuals and approved legal entities to apply for a nationally coordinated criminal history check, which is commonly referred to as a national police check. The nationally coordinated criminal history check is valid all over Australia and can be used when applying for Employment, Probity, Licencing, or Commonwealth check purposes.

ANCC creates innovative software as a service (SaaS) solutions to obtain employment background checks online, allowing individuals and approved legal entities to seamlessly complete background checks within minutes, and at an affordable cost.

ANCC is an accredited provider of nationally coordinated criminal history checks, bankruptcy checks and VEVO (right to work) checks.

ANCC implements and maintains applicable parts of the Attorney-General Department’s Protective Security Policy Framework (PSPF). Further information can be found here:

Our processes integrate cutting edge technology to mitigate identity fraud and provide high leveled layers of online security. The security of our customers’ data is an utmost priority. All of our staff are based in Canberra, Australian Capital Territory and all data is stored securely within Australia.

Our Australian Business Number (ABN) is 29 621 712 598. Our postal address is P.O. Box 237, Fyshwick, Canberra ACT 2609. Our customer support email address is Our legal entity support email address is

ANCC's values:

1. Pursue excellence

We strive to be the best at what we do and to provide Australia with a background check service that is recognised amongst the best in Australia, and globally. Everyday we learn and improve and we move a step closer to our vision.

2. Never compromise integrity

We adhere to high standards of integrity, maintaining and deepening our stakeholders' trust.

3. Outperform through innovation

​We approach our work via a builder mindset, embracing technology and creating a better service through innovation and entrepreneurialism. We work with a security-first approach.

​4. Work humbly and together

We build diverse teams of individuals who share our company's vision and values.