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Some kind words from our valued customers

“Mike was polite, efficient and knowledgeable. My query was answered and my technical problem was fixed in minutes. Highly recommend."
- Jasmin (February 2023)

“Efficient service, accurate and prompt. The application was reviewed and feedback was made on spot."
- Amani (February 2023)

“Excellent help from Euden. She did had lot of patience. And Good customer service."
- Inoka (January 2023)

“Euden was very helpful and supportive of my questions and worked through my application. I was feeling quite stressed with the process however I felt quite at ease as we worked through steps. Greatly appreciated! Thanks."
- Paula (January 2023)

“Love how Mike is being so delightful to all my questions and how helpful he is. love his work❤️"
- Linh (January 2023)

“I was unsure of what to do but Ruda walked me through it with patience and clear explanations. Great job, thanks."
- Andrew (January 2023)

“National criminal check - Great Customer service from Euden. Super efficient - knows her job so well."
- Abel (December 2022)

“Awesome Service - Helpful and professional - Intuitive and easy to use web interface makes police checks easy."
- Will (December 2022)

“Began a police check and had some questions. Was very clear and helpful and provided the information that I needed."
- Dal (November 2022)

“Prompt professional service. Staff were prompt to answer any queries online and through Live Chat. The online application was easy to use and the Police Check Certificate was issued in a very timely manner. Thank you !"
- Angela (November 2022)

“Been waiting a while for a Police Check for Building Licence purposes and Loc assisted today for me to be able to retrieve the result which I needed to lodge the application!"
- Michelle (October 2022)

“I had a chat about my NCCHC and that was very helpful. I wanna say thank you. Regards, Elham"
- Elham (September 2022)

“Vivian came into the chat very quickly and was exceptionally professional and fixed my problem almost immediately. Makes the dollars all worthwhile, Thanks Vivian :)"
- Yvonne (September 2022)

“Contacted Australian National Character Check and helping me was absolutely great. Very helpful."
- Roban (August 2022)

“Best customer service."
- Abdul (August 2022)

“I have just submitted a police check Form ANCC. Vivian has helped me and she was awesome. Thanks”
- Len (July 2022)

“David has been very helpful with all my inquiries. He provided fast and complete information! Thanks again David!”
- Aya (August 2021)

“Spoke to Namgay ..very quick with response and very helpful”
- Pru (August 2021)

“An automated response has had issues with one of my IDs for my police check. I was served by David via Live chat today at 10:40 -27/07/21 and I was glad he did. He was professional, prompt and thorough with his responses making me feel secure and so satisfied with his service. I was really amazed as he has even provided me with links for all my needs etc. It just shows that the staff have been really trained well and supported well by management. Thank you DAVID and I thank you manager for your assistance”
- Rowena (August 2021)

“Excellent experience. I made a mistake and it was simply and easily rectified by Serena online.”
- David (July 2021)

“Helpful customer support people and a great place to get a nationally coordinated criminal history check online. It came in my email address.”
- Albert (July 2021)

“Excellent experience. I was assisted by Namgay about my online application and he sorted the issue in no time. Thanks Namgay again for your prompt help.”
- Mehnaz (July 2021)

“Suitable site to get police checks online”
- Damien (July 2021)

“Decided to get my police check document online this time instead of going to the post office. Got it back in two days. Happy all round and good service from Genevieve!”
- Abraham (June 2021)

“Easy to use and navigate - incredibly fast results”
- Tracey (June 2021)

“Thanks Laura for helping me. Got my check within a few hours of completing the online application”
- Keemy (May 2021)

“online software to complete the police check was pretty easy”
- Trevor (May 2021)

“Our firm's go-to service for police checks. Outstanding customer service by Genevieve and the team”
- Alfred (April 2021)

“I always used to stroll down to my post office and this was the first time I got my Nationally Coordinated Criminal History Check online. Support was available throughout the online process and the team were helpful - clap clap”
- Helen (March 2021)

“Thank you Euden for the help. I got the digital copy of my police check in an email but I'm still waiting for my hard copy. I hope that comes through post soon”
- Khadija (March 2021)

“Helpful and patient support staff. Got my police check back sooner than I was thinking I would. Thank you Laura”
- Taylor (February 2021)

“Got the certificate back the same day- actually within 6 hours. The software for uploads was straightforward I thought for something that requires multiple forms of ID. Very pleased”
- Barry February 2021)

“Praising you all for helping me to get my police check on time. Thank you Euden for your help”
- Amjeed (February 2021)

“Got the Nationally Coordinated Criminal History Check certificate in email. Was easier than my previous experience with post office”
- Kebbry (December 2020)

“Please pass on our regards to Geneveive for being so helpful with our employee police character checks and getting back to us promptly throughout this past year”
- Jennifer (December 2020)

“Helpful support team and an efficient process. give my regards to Anamol in customer support who had the patience to guide me through my application. I'll be referring you to mates.”
- Neil (July 2020)

“My workplace referred me to this website. Completed the application in about 15 mins and got my result in the afternoon. Happy all round.”
- Jardell (May 2020)

“I applied over the weekend and got my result on the Monday. Before that I emailed customer support due to an id document issue and they were quick to respond. Will be coming back later if in need for a new character police check. Cheers”
- Taio (September 2019)

“Had a few questions regarding my police check and their support staff was friendly and helpful”
- Daniel (August 2019)