Please be ready with your application reference number starting with 'P'. For example P1234567
Police checks have become more compulsory these days for individuals before seeking admission or employment into most institutions or agencies. These requests are more "legally required" in some institutions than others.
An applicant usually gets their national police check result within a maximum of three working days. Though, it is possible but rare to have your national criminal history check delayed by the authorities; many reasons could be responsible for this delay, including error in filling out the information.
Police checks are mostly done automatically by a police computer system algorithm that compares any criminal history with the information you have provided on your application. However, some applications can get very "complex" to handle, making it difficult for the computer to give a conclusive result.
When this happens, the system will recommend your application for a manual introspection or closer review (by a human). This is referred to as “manual processing”. Of course, this procedure will affect the period of getting your national police clearance result.
When you fill-up the application forms either online or paper-based; the data provided is used to compare/search against the police criminal records. The computer makes an automatic pairing to confirm which records match your application.
Sometimes, your details might correlate with those of another person on the criminal database. In this case, the computer "marks" your application for further review to avoid making errors. The computers do not make “guess” comparisons where the data is inconclusive.
Such errors could be from shared common names, inaccurate applications, complicated addresses (if you have changed addresses a lot), and so on.
Irrespective of whether the applicant has a prior conviction or not, their national criminal history check results can still be delayed. Though different reasons may lead to the delay in both circumstances.
If you have a criminal record that may appear on your police check results, some factors can cause a delay.
As stated above, even when you have no criminal conviction (clean slate), your application might still be delayed. Here are some factors that can contribute to this delay;
Many reasons can lead to a manual referral on your police check. And depending on these reasons, your manually reviewed national police certificate will be processed between 1 and 15 working days. The accredited agencies that you engage to perform your Australian Police clearance are powerless in this whole "saga"
However, the directives of the Australian federal government stipulates the timeframes for national police checks
When your application is marked for "manual review," vetting is transferred to manual personnel in the authorities/Police. Therefore, until this process is complete and satisfactory, there is nothing anyone can do to speed up the results.
It is important to note that flagging an application for “manual review” has nothing to do with the method/agents of application.
Police agencies will only release the result when they are confident that all procedures are satisfactory and comprehensive.
Australian National Character check ensures every completed and compliant application gets processed forwarded to police agencies on the same day and usually. Our police clearance processing time generally takes one hour. Checks are automatically dispatched by our system on the same day they are received and we do our best to ensure that the results for all applications of the criminal history checks are delivered within 24 hours. In a manual review, we communicate with the applicant and keep a keen eye throughout the procedure.
However, releasing the criminal record check results is with the prerogative of the Australian Police. Accredited agencies like us do not and cannot influence the process.
We understand that most Australian Police Checks are usually requested by the organisation, and most of them are "time-sensitive." Most organisations give a deadline when all applicants must submit their official crime check results and this may become difficult for you if you don't meet the deadline.
We suggest that you communicate the position of your application to the HR personnel of the organisation. We assure you that we will follow up on all applications until they are completed within the 15 day time period.
After completing your application form (online or paper-based), your data is forwarded through secured connections to the Police authorities. This is where your details are compared with those in the criminal database of Australia.
There are only two ways in which your Police Check results can return;
All Criminal History Checks pass through the same method. It means your Police Check result is the same irrespective of the medium you apply.
The Police authorities alone issue the credible and authentic police clearance in Australia. However, you can also apply through accredited agencies like Australian National Character Check.
Finally, to avoid delays and other processes in your Australian checks, we suggest that you apply for your Police Check earlier than you need it. If this suggestion is possible, it will save you from the problems of a delayed police certificate.