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Nationally Coordinated Criminal History Check in Queensland

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A nationally coordinated criminal history check in Queensland (Qld) can be obtained online via the Australian National Character Check (ANCC) website.

Most criminal history checks are dispatched to applicants within 24 to 48 hours, with the remaining that get referred for manual processing taking longer. 70 percent of police checks are returned to applicants within 24 hours. Approximately 30 percent of checks may be referred to one or more police agencies and can take longer than 10 business days to be returned, due to the manual nature of this process.

Applicants can obtain a nationally coordinated criminal history check online for a base price of $48.90. Payment options include debit card, credit card or PayPal.

The Nationally Coordinated Criminal History Check (NCCHC) is conducted throughout Australia to vet candidates for various purposes. The NCCHC helps to disclose the releasable court convictions of a person on the Australian criminal database. It has become an essential and standard requirement for most employers and licensing agencies.

The Check may also be referred to as;

What shows up in my NCCHC Queensland?

The NCCHC in QLD contains all the releasable court outcomes of the individual. If an Australian Court ever convicts you of an offence, it will appear on the NCCHC certificate unless it is spent. The conviction details that show up on an NCCHC certificate are the Disclosable Court Outcomes.

The DCO of a person reveals the following information;

All the court sentencing, finding of guilt and verdicts will appear on an NCCHC in Australia. Once the Court issues a conviction against a person, it will enter their profile on the Australian Criminal Database.

All convictions for sexual related offences or assault cannot be committed for any particular program and will always appear in the candidate's criminal records.

Even when the Court does not record a conviction against a person but finds them guilty, it will enter their criminal records in Australia. These records also form the Disclosable Court Outcomes and appear on the Nationally Coordinated Criminal History Check record.

All ongoing (pending) changes in an Australian Court will enter the person's criminal records and NCCHC certificate, primarily if they are related to the purpose of the Check.

Any of your offences against a corporate body or organisation automatically enter the NCCHC certificate, especially for employment. Violations against corporate bodies can include;

If the Court grants an arrest warrant against a person for a criminal offence, it may enter their criminal records upon execution of the warrant.

All offences not committed to a special program in Australia will appear on the National Criminal Background Check. Spent convictions are erased from the offender's criminal records and do not appear in an NCCHC certificate.

If the Court commits you under special sentencing, it will appear on your criminal record for the bond duration. During that period, the details of your good behaviour bond will show up on your NCCHC certificate.

What does not show up in the NCCHC certificate?

The details displayed in the NCCHC are only;

However, if none of these convictions are on your criminal records or there are no convictions at all, your NCCHC certificate will return as a No Disclosable Court Outcomes (NDCO).

Here are some of the records that will not appear on your NCCHC certificate;

Why don’t overseas convictions show in my NCCHC certificate?

The Nationally Coordinated Criminal History Check (police check) contains the applicant's criminal records on the Australia criminal database; it contains offences given by an Australian Court. Overseas records mean a person's criminal record while under a law different from the Australian/Commonwealth jurisdiction.

Employers or agencies that want to access a candidate’s overseas record will have to employ other means of obtaining these records.

Who can apply for the NCCHC Queensland?

Anyone above the age of 18 can apply for an NCCHC in Queensland. It is also open to;

A person under 18 can also apply for an NCCHC if their parents/guardians agree to a written consent form.

How long does it take to get a Nationally Coordinated Criminal History Check in Australia?

The processing time for an NCCHC certificate in Queensland depends heavily on the method you employ. Those who apply online through any licensed agencies get their Certificate faster and more conveniently than those who apply manually.

The NCCHC application process can take less than 48 hours to apply online through an accredited service provider like Australian National Character Check (ANCC). Some checks that get referred for manual processing will take longer.

The QLD police force issues valid police check certificates to applicants when they apply through the local Police.

The processing time for a certificate through the local Police office is generally 10 to 15 business days.

Applicants can send their application form and other requirements through a Post office. After the Checking, the Post office will forward the NCCHC application to the central government agency for processing.

Can an NCCHC processing time take longer?

Around 70% of all NCCHC applicants get their Certificate within the specified time (24 to 48 hours). It does not show a preference for their application nor means that they have a clean record on the Nationally Coordinated Criminal History Check. A swiftly delivered NCCHC certificate usually means there were fewer complexities when processing the application.

The remaining 30% of NCCHC applications are delayed due to complexities in the checking process;

A candidate that has resided in the various Australian States will have their application vetted through the Police records of all the States where they have lived. Forwarding the application through various Police jurisdictions will delay the processing time for the NCCHC.

Little confusions like a misplaced address, incomplete fields will confuse the Checking algorithm. Applicants should always fill each field accurately before submitting them.

Your application can be flagged for manual processing if the algorithm discovers a peculiar error. If this happens, an official must supervise the Checking and correct the error. Depending on the kind of error, a manual; review can last between 5 and 15 days, which will delay the check process.

No one wishes to have their NCCHC process flagged for "manual review". However, if it happens, the applicant can only patiently wait for the results until the officials have completed their processing.

What causes a Manual review?

There is no single cause for a manual review, and it is even impossible to foretell which applications will get flagged for manual processing.

However, here are the common causes for a manual review for the NCCHC in Queensland.

If the applicant shares close details with any other profile in the Criminal Database, their application can get flagged.

Familiar names like Brown, Cahill, Tim, and John have a higher probability of getting marked for the manual review.

If any or some of the details are not clear on the applicant’s form, the check algorithm may discontinue the process until an official processes it.

If the candidate has unresolved issues with the Australian Police or court order, the NPCS may refer the application to the Police. Until the Police give the go-ahead, the Checking may be discontinued.

Do Spent Convictions Show in a NCCHC certificate?

No, a Spent Conviction will be excluded from the candidate’s Disclosable Convictions regardless of the jurisdiction. Once offences are Spent, the candidate does not have to worry about them on their criminal record again unless by special court orders or stipulations.

What offences are “Spent”?

The Spent conviction is a popular pardon scheme for offenders in Australia. Under this scheme, certain offences are pardoned and removed from an offender's criminal record on the Australian Criminal Database.

However, the offender must satisfy a crime-free period before they can have their offences “Spent”. The Crime-free period may also be known as a period of “Good Behaviour” in Australia.

The Good Behaviour Period is;

Also, a conviction can only be spent if;

How can I obtain a nationally coordinated criminal history check in Queensland (Qld)?


If you are an individual, you can obtain a national criminal record check certificate online via Australian National Character Check’s police check application form. The results are dispatched via email.

Business and Enterprise Customers

Business and Enterprise customers are able to sign up to ANCC’s business portal where they can order, manage, track and view candidates’ criminal history check results on their business portal. Organisations will undergo a process for approval prior to being granted access to ANCC’s business portal.

ANCC sends an invite to the applicant to complete their criminal record check online and handles the application and informed consent form. Contact ANCC’s business and enterprise partnerships team today to enquire about setting up a business portal for your organisation.