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Nationally Coordinated Criminal History Check in NSW

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A nationally coordinated criminal history check can be obtained online via the Australian National Character Check (ANCC) website.

Most criminal history checks are dispatched to applicants within 24 to 48 hours, with the remaining that get referred for manual processing taking longer. 70 percent of police checks are returned to applicants within 24 hours. Approximately 30 percent of checks may be referred to one or more police agencies and can take longer than 10 business days to be returned, due to the manual nature of this process.

Applicants can obtain a nationally coordinated criminal history check online for a base price of $48.90. Payment options include debit card, credit card or PayPal.

The nationwide means of assessing a person is to use the records on their Australian criminal database. In NSW, the nationally coordinated criminal history check (NCCHC) is a standard document that reveals a person's court convictions and other records the jurisdiction deems disclosable.

How does the NCCHC work in NSW?

The National Checking Service in Australia compares the applicant’s details with the records on the Australian Criminal Database. This is why applicants' must provide accurate results and data when applying for the nationally coordinated criminal history check.

The checking process is automated, using a "check algorithm". The applicant's data will run through the "Persons of Interest" on the Australian criminal database.

The candidate also has to submit a signed “consent form” that allows their data to be shared with the National Checking service.

How long does a Nationally Coordinated Criminal History Check take?

The period from your application till you get the NCCHC depends on the method or agency you apply through.

Applicants who apply online mostly get their NCCHC certificate within 24 to 48 hours with the exception of those that get referred for manual processing. The speed in completing their application is a result of the fewer physical barriers when completing online applications.

Over 70% of applicants get their NCCHC within the average time of issuance. It includes cases where the entire checking process involves a single jurisdiction.

It becomes a problem if the National Checking service has to conduct the checking process by comparing with the Police or related records in various States. And this is one of the reasons why about 30% of all NCCHC applications take longer than expected.

Another reason for delays in a Nationally Coordinated Criminal History Check comes from a rarer case of "manual processing". When an application is flagged for manual processing, it can be delayed by an additional 10 to 15+ working days.

What is Manual Processing?

If the automated algorithm becomes "stuck" in the application process, it will flag it as "needing" manual processing. It means an official must manually supervise the "checking" of that particular application.

Manual processing can cause a significant delay until to when the applicant gets their NCCHC result.

Your application may be flagged for a manual review if;

The applicant shares similar personal information with another profile in the database, and the algorithm cannot decide; it will flag such applications for manual review.

Although this is nobody's fault, applicant’s can prevent this by providing more details when submitting their applications.

If the algorithm continues to run into errors while comparing specific details, it will flag such an application for manual processing.

If the applicant has lived in various residences across the State, they should clearly state it in their Nationally Coordinated Criminal History Check application.

Your application can be flagged for manual review if you have unsettled notices, summons, or other legal orders. Also, your NCCHC application may not continue until you settle all outstanding infringement and violation orders.

Not all violations on the applicant's record are disclosed under the law. The National Checking Service will need human input in sorting out the DCO and NDCO.

What is shown in a Nationally Coordinated Criminal History Check (NCCHC)?

The NCCHC is a nationwide process that helps in the assessment of candidates through their criminal records. Only the offences that the jurisdiction permits to be disclosed will appear on their NCCHC certificate; these are known as Disclosable Court Outcomes (DCOs).

The Disclosable Court Outcomes (DCO)

Generally, all unspent convictions on your criminal Check forms your DCOs, precluding all suspended sentences where the bond period is complete.

The DCO reveals the necessary details on your NCCHC relevant to the role/purpose you apply for.

All findings of guilt, orders and convictions you receive in an Australian court will appear on a Nationally Coordinated Criminal History Check. If the Court commits you under special sentencing like the CRO or a Good Behaviour Bond, it will appear on your NCCHC for the order duration.

It is erroneous to think that your traffic offences do not appear in your Criminal records. If the Magistrate finds you guilty of a traffic offence, it will appear on your Criminal records and the NCCHC Check. Other traffic offences that are settled on infringements are excluded from the criminal records.

The Court may decide against giving a sentence depending on the circumstances around the offence. Where the Court finds you guilty and does not issue a sentence, it will still enter your criminal records, except the court orders it “Spent” immediately.

The Court allows some pending charges to appear on the applicant's criminal record. The pending charges can also be used in their assessment if related to the role they apply for.

The number of court summons, appearances, charges a person has for a criminal offence will appear on their NCCHC. It will also include the details of the charge, the court verdict, the facts of the case, etc. Most employers are suspicious of a person who has frequent clashes with the law.

Once the Court issues an arrest warrant, it will appear on their criminal record. A pending arrest warrant for a criminal offence may appear on a Nationally Coordinated Criminal History Check.

The Convictions that are not Spent will form part of your Disclosable Court Outcomes. Spent convictions are erased from a person’s criminal records and NCCHC.

If the Magistrate commits you on a Good Behaviour Bond, it will appear on a Nationally Coordinated Criminal History Check for the bond duration. The Good Behaviour Bond is issued based on the offence and other factors the Court deems relevant to the charge.

What does not show up in an NCCHC?

The NCCHC only contains criminal records and charges issued in Australia or by Australian courts. If you do not have any of these records, they will not appear on your NCCHC.

Your NCCHC will return as NDCO if there are;

Violations that do not show up in your criminal records and NCCHC are;

If the Magistrate commits your sentence for a diversionary program instead of a conviction, it will not show in your Criminal records or the NCCHC. While diversionary programs may show in other records, they do not appear on the criminal record check certificate.

Of course, if the Court does not find you guilty, it does not record any conviction on your criminal history.

Police Cautions are issued on the spot for minor offences; they do not need to commit such violations to the Court.

Minor violations can be settled through tickets, notices or fines or other forms of infringement notices. If an offender does not contest an infringement notice in Court and settles it on the spot, it will not appear on their criminal records.

Although the Court issues restriction or intervention orders where a complainant is in danger, it does not appear in the defendant's criminal records if they do not breach the conditions of the order.

If you are found guilty by cultural or religious panels, it does not appear on your criminal record or the NCCHC. Only convictions given by an Australian court will appear on the NCCHC.

If an overseas court convicts you, it does not appear on Australia's Nationally Coordinated Criminal History Check.

Under the Spent convictions scheme, certain minor offences are erased from a person's criminal records. The offender has to satisfy some conditions, including a Good Behaviour period, before the Court can consider the offence for the Spent convictions scheme.

Good Behaviour Period for the Spent Convictions Scheme

During the Good Behaviour period, the applicant must not re-offend or get a conviction. It is usually referred to as a crime-free period in other jurisdictions.

The Good Behaviour Period for NSW’s spent convictions scheme is;

Where is a National Coordinated Criminal History Check useful in NSW?

All across Australia and the NSW, employers, agencies and industries have adopted the NCCHC as a standard way to assess a candidate.

You will need the NCCHC Check for;

Most employers include the NCCHC certificate as a requirement during recruitments. The law also permits them to interpret such records depending on their internal policies.

Applying for specific licenses will require you to obtain an NCCHC. The agency cannot issue certain licenses without a valid NCCHC.

The Nationally Coordinated Criminal History Check will inform the requesting party if a candidate has a conviction that compromises the application.

How can I obtain a nationally coordinated criminal history check in NSW?


If you are an individual, you can obtain a national criminal record check certificate online via Australian National Character Check’s police check application form. The results are dispatched via email.

Business and Enterprise Customers

Business and Enterprise customers are able to sign up to ANCC’s business portal where they can order, manage, track and view candidates’ criminal history check results on their business portal. Organisations will undergo a process for approval prior to being granted access to ANCC’s business portal.

ANCC sends an invite to the applicant to complete their criminal record check online and handles the application and informed consent form. Contact ANCC’s business and enterprise partnerships team today to enquire about setting up a business portal for your organisation.