What are the two ways to order with Tanda?
You can start an Employment police check directly from a Tanda employee profile by assigning the ANCC Police Check qualification, where qualification-triggered ordering is enabled. Alternatively, choose your checks in the ANCC Business Portal, import Tanda employees, review the applicant list and continue through payment and invitations. The direct Tanda pathway writes application status updates to the linked qualification; results are not shared with Tanda. The employee-import pathway is managed in the Business Portal. Both pathways use the secure ANCC applicant application process.
How do we connect Tanda?
Sign in to the ANCC Business Portal, open Integrations, select Tanda and choose Connect to Tanda. A Tanda organisation administrator must authorise access. Your Tanda subscription needs API and Qualifications access. ANCC prepares the ANCC Police Check qualification during setup.
Can we import multiple employees from Tanda?
Yes. On Order Checks in the Business Portal, choose your checks and continue to Add Applicants, then select Tanda from your connected HR software. Search active employees and select one or more applicants. Importing does not submit an order: review the details and possible duplicates, then continue through the usual ANCC payment and invitation process.
What employee details are imported?
Available first, middle and last names, email addresses, mobile numbers, position titles and employee references are added to your applicant list. An employee needs a first name and valid email address to be selected. Review the imported details before continuing.
Can assigning a Tanda qualification start a check?
Where qualification-triggered ordering is enabled for your connection, saving an assignment of the exact ANCC Police Check qualification creates a linked Employment police check and sends an ANCC invitation. Contact our business team to confirm availability first. Confirm employee details and billing before assigning it. Do not remove and re-add the qualification to retry a delayed invitation; check Track applications and the Action log in ANCC first.
Who pays for a qualification-triggered check?
The ANCC business account payment setting determines who pays. When the business pays, the business account is charged before the invitation is sent. When payment is passed to the applicant, the employee pays through the Individual Portal. Saved business default add-ons are included in the check order. Confirm your billing arrangement before assigning the qualification.
Where do we see progress and results?
For checks started through an enabled qualification workflow, ANCC writes the reference, progress and application status updates back to the linked Tanda qualification. Results are not shared with Tanda. Full results and downloadable reports are accessed through the ANCC Business Portal. Checks started by importing employees are managed through the usual Business Portal workflow.
Who can disconnect Tanda?
Only an ANCC Account Holder or Admin can disconnect the organisation from the Business Portal. Existing checks remain in ANCC. You can connect again when a new authorisation is needed.